Our role is help individual customers navigate the formal complaints process. With our extensive experience working with and for a variety of banks and advice firms we have the technical knowledge and experience to put together claims that firms cannot shrug off or win a war of attrition by baffling customers with science.
Our role is help individual customers navigate the formal complaints process. With our extensive experience working with and for a variety of banks and advice firms we have the technical knowledge and experience to put together claims that firms cannot shrug off or win a war of attrition by baffling customers with science.
Regulated and Authorised by the Financial Conduct Authority our team includes former Independent Financial advisers, mortgage brokers and compliance specialists with the highest level of industry qualifications (Chartered and above).
We are confident we can assess your circumstances and, where warranted, submit a comprehensive and accurate claim that will ensure these firms give the complaint due regard.
Mr and Mrs Boland
“I wasn’t really sure what I should be doing or how to make my complaint. The guys at ChargeBack looked at all the information I had, obtained some more from my bank and then put together a claim that was 10x better than anything I would have come up with.”
Mr B Kearns
“I was pretty confident my adviser hadn’t been doing everything he could for me but I didn’t realise the true extent until the chaps at ChargeBack looked at what had been going on for me.”
